Pages

Thursday, July 19, 2007

Creativity workshop

I and another colleague thought to conduct a workshop for our company employees. We discussed to choose a topic. As I had been thinking to take a session on creativity and it kept on postphoned, I suggested to have workshop on crativity. We dicussed to have some activity for this. My colleague came up with some activity which would make eveyone thinks. The plan was drafted about how to conduct and what to talk during workshop. We planned to have an activity of making eggs fly. After the activity, we thought that we would collect the information about how they would arrive at ideas and others. Thereafter, I would talk about creativity. On the very day of executing the plan, we called eveyone in the office and we told them about the activity. We gave all neccessary items that would help them to make eggs fly. We asked them to get the working solution. We divided them all into different teams and took care not dominate any person in the group by putting all senior guys in a single team.

We asked all teams to go to different locations, so that they would not have any influence from any other team. After the given time elapsed, we called all teams to demo their activity. After demo was over and we asked them to answer few questions. We have collected all information and took over the procedings to discuss on the topic. I starated discussions with an intention to tell everyone was creative. I explained about what is creativity and how everyone was creative in the give activity. I talked about advantages of crativity and how to improve crativity.

Wednesday, June 06, 2007

Handling a angry customer

When I went to coruier service center to collect my receipt, I observed a hostile customer asking the shop keeper why his courier didnot delivered yet. Shop owner was not there, but his boy answering him. The boy asked him he would have complained about it. He got angry and siad if he could follow it up, why he sould give it to a service and pay money for it. The boy didnot understand what to say and immediatly he called his owner. I thought the owner was on the way to shop. As soon as the owner came, he just asked the details and tried calling customer service to find the problem. The samething the boy also did it. But the way they handled the situation was different. Owner didn't say anyword, he just asked the details of addressee and sender details and noted down. He kept trying for customer service, but the phone was not answered. After a little time, it customer became calm and said to shop owner to find it out and inform him on his mobile.

Later owner was telling to his boy. First, he should calm the custmor down and then say anything. The boy said, he was not allowed to say any word and kept shouting. The owner asked to understand how he handled the customer.

As an observer over there, I found only difference between them was one responded and the other listened and divereted him to give answers to his questions. Asking for information related to issue diverted the customer to be away from hostility. Other thing owner did was lapsing the time. I observed that first time the phone was connected to service center, but, I could guess, he intentionally cut it. It is very obvious that after little amount of time everything becomes ease if there is no reciprocation from other side.

Saturday, March 03, 2007

Life

Security is mostly a superstition. It does not exist in nature,
nor do the children of men as a whole experience it.
Avoiding danger is no safer in the long run than outright exposure.
Life is either a daring adventure, or nothing.
To keep our faces toward change and behave like free spirits
in the presence of fate is strength undefeatable.

- Helen Keller

Monday, February 05, 2007

Essense for life

It is not what we eat
but what we digest
that makes us strong;
not what we gain
but what we save
that makes us rich;
not what we read
but what we remember
that makes us learned;
and not what we profess
but what we practice
that gives us integrity.

Monday, January 15, 2007

Let's push the procastination out of reach for achieving goals

Procrastination is the theif of time. Oh..procrastination is such beautifull word and is loved by many of us. Who the hell related with theif. I guess this is the only word loved by a feild worker to god. Everyone atleast procrastinate a hour or minute. This is quite common, isn't it? Does anyone say no to this? I dont think so.

But, for the people who want to create a history every second counts. I guess when our genesis was created god might have counted every second. Of-course, later he got into sleep, but wakes up on invocation. Friends, everysecond counts in terms of your preparation to achieve a bigger dream or vision or goal. Believe me, you really count on seconds when you have a certain goal in your mind to be fulfilled. I bet if some one doesn't count on seconds means he didn't take his goal or dream,or vision seriously.

Let's make money grow on trees

Money doesn't grow on trees. I love to see it does grow on trees, so that I could pluck as much I want. Isn't it sounds good to have more money? So that we don't need to work to get money. But our dreams never come true by themselves, unless we make them true. Can we think of creating a seed which grows and gives us money? So that we just need to pluck it based on the availability and our need. Friends, think about it. Our elders said that Money doesn't grow on trees to spend on our wants. Let's try to create a big tree with a proper seed and nurturing it continuously. So that we don't need to tell our descendents that money doesn't grow on trees. we could say them I have planted a great seed and nurtured that to become a big enough tree for you. It is now your turn to nurture and keep it growing further and pluck only neccessary money and hand it over to your descendents. This became true with many people. Look at the Indian context, we have a handfull of examples for this approach starting from Tatas, Birlas, Amabanies, Mittals, and many others.

Wednesday, January 10, 2007

Quatations


People may fail many times, but they become failures only when they begin to blame someone else.

Happiness grows at our own firesides, and is not to be picked in strangers' gardens.





"We have much to do together. Let us do it in wisdom and love and joy. Let us make this the human experience."

"We don't know who we are until we see what we can do." Forgiveness does not change the past, but it does enlarge the future.


Believe while others are doubting.
Plan while others are playing.
Study while others are sleeping.
Decide while others are delaying.
Prepare while others are daydreaming.
Begin while others are procrastinating.
Work while others are wishing.
Save while others are wasting.
Listen while others are talking.
Smile while others are frowning.
Commend while others are criticizing.
Persist while others are quitting.


Smiling Is Infectious

Smiling is infectious,you catch it like the flu,When someone smiled at me today,I started smiling too.
I passed around the cornerand someone saw my grin.When he smiled I realizedI'd passed it on to him.
I thought about that smile,then I realized its worth.A single smile, just like minecould travel round the earth.
So, if you feel a smile begin,don't leave it undetected.Let's start an epidemic quick,and get the world infected!



We can throw stones, complain about them, stumble on them, climb over them, or build with them.

The two things I did learn were that you are as powerful and strong as you allow yourself to be, and that the most difficult part of any endeavor is taking the first step, making the first decision.


Instead of looking for a miracle in your life, look to see if you are the miracle in someone else's life.
Vitality shows in not only the ability to persist but the ability to start over.

If you wouldn't write it and sign it, don't say it.

If you concentrate on finding whatever is good in every situation, you will discover that your life will suddenly be filled with gratitude, a feeling that nurtures the soul.

Everything in this world can be seen as you wish to. Good or Bad; Simple or Complicated; Easy or Difficult.
Its not how things are; its about how you look up to them. .and how you look up to them is all up to you.


The difference between great people and everyone else is that great people create their lives actively, while everyone else is created by their lives, passively waiting to see where life takes them next. The difference between the two is the difference between living fully and just existing.

The key that unlocks energy is desire. It's also the key to a long and interesting life. If we expect to create any drive, any real force within ourselves, we have to get excited.


Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.


Before you speak, listen.
Before you write, think.
Before you spend, earn.
Before you invest, investigate.
Before you criticize, wait.
Before you pray, forgive.
Before you quit, try.
Before you retire, save.
Before you die, give.

A team in My view

I am Rama N.R. Gannabattula very fond of a team. I always think every success is a team sucesses. It's fact that all achievements in personal or professional life is becuase of a team which supports you. The team may be well formed team in the professional life to achieve professional success or it may be a team of your familiy members to achieve your personal goals.

Here I would like to discuss on some points about team, natual examples and the teams that I have come across in my professional and personal life.

I found something like this other than normal difinitions which we generally give.

T : Together
E : Everyone
A : Achieves
M : More

Together Everyone Achieves More

what is sucess team?

A sucess team is a team in which all team members indulge in helping each other till they achieve what they want.


Lets see some examples of team work.

When birds migrate from one place to other, they fly as groups in mostly in parabola shape. There is one bird which flys ahead of all birds. This bird acts as leader for that group.
Do you know why they form such a shape during migration?
What do they do during that journey?

Taxation in India

A debate session was conducted on tax and its implications on an individual. Many issues were discussed in that debate. Those all points are put here for future reading. The first point that discussed was why an individual be taxed. Each citizen in the country wants good roads, electricity, employment, and provision of food and rehabilation during crisis. Every citizen demands for many things. How can the government provides these facilities? How can the govement gets the money to facilitate every citizen? So it taxes the earners those who utilizes all the facilities provided by government.

But citizen earns by serving a corporation, then government should tax only corporation as it earns the profit. The corporation utilizes all resources of people, infrastructure and subsidies and many more. Those just bag the profit and enjoy the manjor chunk of profit. Where as individual has insufficient amount to spend and save after paying taxes. The individual should be taken care by himself during out of employement. Government does not help him anyway. If the industry get sick, it gets the wavier in debt payments and subsidies in continuing the business.

If there is no industry, then where the individual works and so earns. That is why goverment encourageous and promotes the industry to get more employement for its citizens, and trade between contries and maintains self realization and self respect with other nations by participating in the global economy.

Goverment also helps the each individual by providing many subisides on paying taxes. It helps the individual by introducing tax saving investments and providing exemptions on housing loan interest.

Government does help both individual and industry to sustain their growth. But how many are very sincere in paying taxes except salaried people. Every person who earns on utilizing provided resource does not pay taxes properly.

If everyone is sincere, everything works fine. So the society should change. It should contribute and quesion the development. It does neither many times. But a set of people questions more, with contributing themselves honestly.

Government also formed by the same set of people, who does little bit and boost themselves more. There are good people who made rules, but rest are there to disobey the rules.

The next point we discussed was changing the existing policy for an individual. Subsidies are fine, but it looks to complex and government is going to tax those subsidies savings also while benifiting them. Tax policy should be something flat based on slabs. If that is set, everybody does their savings based on their interest. It reducess the burdern doing manythings before filing returns. It become easy for everyone to file returns. It encouregeous the each individual to file returns.

Tuesday, January 09, 2007

beauty is in the eye of beholder

beauty is in the eye of beholder.

Does everyone agree for this? Of-course I agree in all my senses.It is applicable to all things that you do from getting off the bed to till you go to bed. The first beauty that one holds is bed, so no one wants to get up easily from bed and always want to be in the bed. The next beauty is that holding a tea cup and glancing through the news paper till one find the beauty. There it stuck one eyes and no more further movements till one savour the reading. The next comes the breathe holding beauty of getting ready in front of the mirror. Everyone holds and sees one's own beauty in mirror. Then the beauty of first feast of the day. There after every one holds real beauty in their minds by looking at the code which is written and application's look and feel which is developed and tested. Then continues........... the beauty.... as time passing on... to go back to bed and to relieve from all external eye holding beauties to dreaming beauties.

A kite rises againest the wind

A kite rises againest the wind.
Yes, All great achievers raised themselves against great odds and problems. When kite rises from the ground it falls back on the ground many times before it go and touch the sky. Simillarly, the one, who tries to embrace the sky of achievement,may fall down before one really holds on an achievement. Everyone becomes hard enough if one faces simple odds in day to day life to sustain for the upcomming odds to achieve great things.

Friday, January 05, 2007

Why not talking in different way?

I had taken an appointment with my house owner to discuss about continuing on rent for the extended period. I was on my way to his house, but I stopped at ATM to take money. While I was in the queue at ATM, house owner called me and asked weather I was having plan to visit him. I said yes I was planning. But I could have said that I was on my way to you, but if you had any other plans go head with them. I could meet him later.

Medical check up for insurence

I had applied for HDFC term insurence. Before the policy and medical checkup was done. Cheque was encashed. Later, I got a letter to attend for medical test. I got a question in mind that what do they do if my medical test fails. Do they return my money? My friend asked the same question to the sales manger. Sales Mangage replied that would be returned.Sales manager confirmed the appointment with Pulse Dignositics and messaged me. I read as it was someting confirming the appartment and I ingnored, becuase I did book any aparatment recently. As dusk approching very fast, I thought that I should call him and confirm the appointment. So I did. The following day, I went for a medical check up. It was near Pune railway station. While I was going to diagnostic center I should have taken the direct right turn to Saurab hall at Jahinghir circle. But I went a head and made a big round to Saurab hall. As I entered the diagnostic center, I handed the letter to receptionist. He asked me to sit. While I was sitting, I observed something pasted on their walls. Curiosity made me to stand and read those. What I read there was list of medical checkups available. I saw something like executive meidical check, company medical checkups and so on. Meanwhile some other guys came for medical check up. By seeing their letter head with TCS symbol, I got that they came from TCS.